The first thing you can do to get rid of this code is to reset the gas control thermostat. Depress the COOLER button until only the WARM indicator light is lit. If its outside this range, you can be sure that it has gone bad. William is the founder of Fireplacehubs.com. Drain the water all the way if youre planning to replace the lower heating element. But if the gas pressure is fine and you still see the blinking status light, the next thing you need to check is the jacket holes. 2100 Milwaukee Avenue Burlington 53105 262-767-0857 Menards 369 East Route 173 Antioch 60002 847-395-0147 Menards 4850 Route 14 Crystal Lake 60014 812-466-5355 Menards 1400 S Us Highway 12 Fox Lake 60020 812-466-5355 Find More Stores Nearby Then select Once for Hot Water, and select Twice for Heating. Also, check to make sure the ON/OFF switch is not turned OFF. Why is my hot water heater not getting hot? It is most likely lower than needed. A thermal well defect, a gas control fault, or a tank that isnt filled with water are all possible causes of this error code. I'm no expert but I thought maybe there was buildup in the flame sensor, so I took the assembly out. Okay, code 29 means the neutralizer drain could possibly be blocked, if the board notices that it will lock the water heater out from running to avoid flooding a burner Ask Your Own HVAC Question Customer reply replied 3 years ago Heres the summary of the three flash issues: The status light in your Richmond water heater blinking four times indicates that the Thermal Cutoff Device has tripped. The good thing about these heaters is that they wont work before filling the tank with water. Water temperatures above 125oF can cause severe burns or death from scalding. If its disconnected or the wiring is damaged, replace it. The first possibility is that there are wiring issues with it and it got disconnected. A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. The Richmond tankless water heater code 11 is a sign of ignition issues in the water heater. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. Hopefully, youll be easily able to diagnose the issue in your case and fix it as well with the help of this guide. Slightly depress the gas control knob and turn clockwise to OFF position. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. Pressure switches- Make sure the pressure switches are not kinked. More often than not, this issue is caused by carbon deposits on the electrode. Whether you need a new water heater, a sink repair, or a toilet fixed We Can Help! Blocked combustion air-inlet system- Have the combustion air-inlet system evaluated by a qualified service technician. The Wi-Fi will have to be reconnected if you switched to a new router or even changed the password. Check the gas pressure with a manometer. Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. Dont use force. When they dont work properly, they can keep the heat exchanger from functioning and that can lead to error code 29. Go to the next step if you do not smell gas. A low voltage supply may also be the reason behind your problem. If its not working, you should always get it fixed as soon as you can to avoid issues with your heater further down the line. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. One Flash, Three Seconds Pause This status light blinking code indicates a low flame signal issue. The gas pressure to your water heater should range between 1.2- 3.5Kpa Error Code 11 Error Code 11 indicates an "ignition failure." Unfortunately, many things can cause an ignition failure. Hot surface ignitor not positioned correctly. Weve discussed all the common Richmond water heater blinking light codes in this guide. In this guide, youll learn about the common blinking codes for both gas and electric heaters. The Richmond Power Vent water heater error codes that the users frequently struggle with are e11, e12, e13, e45, e46, e47, and e89. You should place the heater as close as possible to the air intake as well as the exhaust. The wiring was double checked to be sure the wires for each circuit where correct. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. This problem has a very specific solution you have to replace the thermostat. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Turn off all electrical power to the appliance. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. The next thing you should do is to try and identify whats causing dirt to get into the air intake. You can check it with a multimeter and replace it if it has gone bad. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Do not attempt to remove the inner door. If anything goes wrong with it, a lot of issues can occur in your water heater. Reset the control using the ON/OFF switch on the gas control valve. All Richmond Water Heater Error Codes, Their Meaning and Fixes Gas water heater The status light indicates the water heater's status/condition depending on the color and blinking pattern: 0 light flashes, no color- Control Off/Pilot Out 1 blue flash- Normal operation 2 red flashes- Thermopile voltage low 4 red flashes- High temperature shutdown Defective Blower Motor. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. Disconnect the PCB from the multi-pin connectors. If you find no hot water in the pan, disconnect the rope sensor, dry it, and put it back on to get rid of the blinking light. Luckily, you can easily reset it by pressing the red button. Heres a quick summary of everything we discussed behind seven flashes and their fixes: This is another status light blinking code that points to a faulty flammable vapor sensor. Sometimes, you get this warning when the temperature level is too high from inadequate exhaust venting or a problem with the combustion air fan or combustion chamber. However, it can also happen due to pilot assembly issues like carbon deposits in the electrode and blockage in the pilot tube. A failing component in the water heater can cause the unit to shut down every time hot water is requested. Connect the multimeter leads to the black and yellow wires. Stop and follow the safety precautions as above if you smell any gas. If the gas supply is fine, then it could be caused due to other issues of the pilot light that include wiring damage of the pilot tube, build-up of carbon deposits on the pilot electrode, as well as the pilot igniter wire being damaged. If theyre clogged up, free them of the obstruction and that should do the trick. Make sure that the heating elements are connected to their wiring. Inspect to see whether the tank is full of water. It means that the heater has achieved the desired temperature and theres no longer any call for heat. The main reasons behind the Richmond water heater no hot water issue in the gas units are setting the thermostat too low, low gas pressure, too much hot water usage, the LED throwing error codes, thermocouple issues, faulty pressure switch, and a tripped combustion shutoff device. It indicates the unit shuts down and in lockout. Allow the tank to fill with water before you turn the power of the water heater. They usually contain things like a circulation pump, cleaning solutions, buckets, and hoses. If you dont have it, get it checked by an expert. by: Anonymous Thanks for all of the advice above. Its located right above the upper heating element. First, open the lower element cavity and connect the leak sensor if it was disconnected. Check for the presence of gasoline or flammable fumes. Electrical polarity to the unit is incorrect. It represents flame failure of the heater. Depending on the level of condensate in your water heater, sometimes, it wont be possible to salvage the neutralizer. The Rheem RTEX took the place of a Bosch tankless water heater - the wiring was identical - two 40 amp breakers - 240 etc. Faulty Thermistor. Establish a routine preventative maintenance program and make sure you are following it. Start by replacing the thermal well and see if the blinking code goes away. Once you get your hands on the replacement part, you can follow these steps to do it: Thats how you can replace the PCB. Now, its time to bring in an expert. Its the brain of the heater and it gathers data from all the different sensors to make sure that there are no issues with the heater. Fix the gas pressure if something is wrong with the gas supply and thatll take care of this issue. How do I stop my heater from tripping the breaker? If that is the case, you need to wait for the water heater to recover after an abnormal demand. Youll need to replace it. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . The keypad will beep and youll be able to start setting up the Wi-Fi. Youll find the neutralizer in that area. Corporate Office: 1100 Abernathy Road, Suite 1700 Note: You can read our ultimate guide on Richmond tankless water heater code 13. Youd be dealing with a clogged neutralizer most of the time. However, if you have a faulty FVS, it can get tripped again. COPYRIGHT 2023. It means issues with the chamber sensor. Secondly, seeing the status light alternate between bright and dim also indicates that there are no issues. All you have to do is to replace the thermostat and the blinking codes will go away. Heres a quick glance at these blinking codes and their solutions: If the LED light in the heater stays solid red, it usually means one of these issues: The way to fix this code depends on the reason that triggered it in the first place. Rheem Manufacturing Company Press the Wi-Fi setup button and hold it for 5 seconds. If the circuit has flipped off, flip it on. Model 6G40PVW-40F. To remedy the problem, clean the air inlet filter, air fan and exchanger fins. Nothing's fixed it so far. Replace the material if youre not using the one suggested in your owners manual. The gas control thermostat is at fault here. Its quite similar to the three flashes code weve discussed before and happens due to a lot of small reasons. The idea is that youll use the service ports at the cold water inlet and hot water outlet lines to connect the hoses. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. Ran for a couple months. Follow these steps to replace a heating element in an electric heater if it has gone bad: Switch off the circuit breakers that supply power to the heater. ERROR Code. Every water heater should have separate venting for it. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. Switch off the gas valve, and both the hot and cold water lines. Make sure the flammable vapor sensor is not blocked or obstructed. Replace the combination gas control (thermostat). Loosen the screws connected to the heating element and disconnect the wires. Youll have to take it out from the heater to do that. Make sure that all joints are secure and that all combustion air-inlet and vent pipe supports are all in place. Check the vent and/or combustion air-inlet systems for obstructions. In order to drain your Richmond gas water heater, follow these steps: To clean the burner, remove the burner from the water heater. Heres the list of what leads to this problem: The first thing you should try is to check for water leakage. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. Heres how you can deal with the eight-three flashes in short: This blinking light code represents a problem with the gas valve. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. Code 11 means that the ignition system has failed. Once you replace the faulty thermistor, the error code should disappear and your heater should work fine. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! Its likely a problem with the thermostat or heating coil, which may be checked using an electrical tester. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_5',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0_1');.large-mobile-banner-1-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Visually inspect the pilot burner and main burners annually. The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. Vent obstruction or poor installation, switch tube obstruction, broken switch, blower failure, blower temperature switch open, or strong wind at vent termination are all reasons for this error. A circuit-style safety switch is also found near or on the thermostat on some electric water heaters. Heres a shortcut on how to solve the eight-four flash issue: Weve discussed the blinking light codes youll frequently occur in the Richmond gas water heaters. You need to be quick with this step and get it done in 30 seconds. You can select from an electric model or gas model. I've been dealing with the same thing. Messed with the power vent as well, and replaced the gas control valve. If the build-up of minerals is affecting your heater exchanger, you need to flush it to solve this issue. Another thing that can cause this problem is when the pilot burner orifice is clogged. All Right Reserved by HeaterFixLab. If set too low, adjust the water temperature setting to the desired setting. Inspect the vent termination as well and make sure that its following the regulations and that theres no moisture on them. It may be set too low. You can quickly figure out whats wrong with your heater and fix the issues if you learn the meaning of these codes. Follow these steps to test the flammable sensor of your Richmond water heater: If the value you get from the multimer is between 10k 45k ohms, that means the FVS is fine. Drain a few quarts of water from the water heaters tank every month to clean the tank of deposits. To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. Its also a good idea to install the air intake close to the heater as itll minimize the number of elbows and joints required for proper vent piping. 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