Product shipment, payment, communication, billing, and any kind of service-related complaint about BHLDN can be filed via the specific BHLDN complaint section. Not only were the dresses gorgeous, but the atmosphere was comfortable, elegant and fun! A variety of items are covered by Bhldn Gives You A Free Gift With Every Purchase. You can use any map App or the store locator tool at bhldn.com to help you. A helpful place to plan your wedding with other Wedditors! If you are not satisfied with your purchase, please let us know so we can help. BHLDN popped up and I visited the site. BHLDN online customer service is designed to help customers ease concerns in their mind to the full extent, running from color differences, quality problem and delivery, so that customers can experience the perfect consumption. "With the bridal market having veered so clean and modern . I wrote my first review right after my terrible phone call with bhldns customer service, I was upset and hurt by how I was treated. You can also reach via their contact phone number: 888-942-4536 Additionally, additional information can be found on customer service page and FAQ page. Do not buy from this company. Why the hesitation in front of such a nice offer? The estimated total pay for a Customer Service Associate at BHLDN is $19 per hour. There is so much potential for BHLDN, but we are extremely disappointed by how the company operates. BHLDN does not accept returns after 30 nor will they give you a credit. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. What is BHLDN's phone number? I absolutely do not recommend this company. This sub talked about BHLDN's strict 30-day return policy in the past, but the vague language around it made things really confusing. The BHLDN returning process usually takes 1-2 weeks. I bought a dress online that I thought was from Anthropologie but it was from BLDN. Plus, you don't have to pay for shipping the goods. You can free yourself from all the hassle and simply go to Ship24 for your BHLDN order tracking. You can ask for a new one or refund. BHLDN Customer Service Contact Info. The customer service rep was very. Terrible with no answers from customer service. It was for Christmas. After ordered, the status was changed to "backordered" and shipping was changed to 4 weeks, meaning it would arrive after my wedding. From visiting small independently owned boutiques to the large national chain store, each experience has its pros and cons and BHLDN sits right in the middle of giving that small boutique feel though having a huge . Gift & Styling Services Not sure where to begin? BLDN is HORRIBLE! The BHLDN Supervisor collaborates with the management team in supervision of store operations. Customer service is awful. Houston, TX. BHLDN could not care less about their customers. Tried to get in touch with them, there is little to no customer service. Supervisor was so rude on the phone! Customer service does not care. enhance your experience. Wide range of delivery services for individuals and professionals. The second time was after the BHLDN section officially opened. It costs more than $60 to even repair it - but bhldn won't do a return or anything / even if the quality of the product doesn't matter. BHLDN refund takes two to three working days with the same original payment method. Many users have picked the items and check out. Companies can ask for reviews via automatic invitations. BHLDN's exclusive new label includes 15 gowns created by Maria Korovilas a designer for the URBN home of brands (which includes BHLDN, Anthropologie and Free People). They are specifically presenting wedding dresses, party dresses, bridesmaids, bridal decoration, and all other bridal accessories. Follow to get BHLDN's best codes & discounts. Sure the dresses are pretty but it is not worth the hassle of dealing with their $#*!ty shipping services. It goes against our guidelines to offer incentives for reviews. The word BHLDN is pronounced as Beholden. They had no idea when I would be getting it. I tried to return it in January but they told me they didn't extend returns for Christmas, so I was over the 30 days. will i receive my dress? First they mislabeled the dress, so the tag was right but the dress in the bag was wrong. Do they have a contact us page? And all the saleswoman The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. It is valid. You dont have to return the merchandise, and you dont have to pay '. Claim your listing for free to respond to reviews, update your profile and manage your listing. I loved my experience at this store and this review is not a reflection of the store or of the dresses, rather a review of my experience attempting to exchange my dress for a different size. View customer reviews of BHLDN. BTW, here is a screenshot to prove that my account was charged for $316.35. The opening hour is shown on the store list or on a map. Prom season is here, and you deserve to look and feel amazing for your big party! The BHLDN return policy states that: Customers can get a full refund on eligible items if they are returned within 30 days of purchase or delivery Products must have tags and be in their original packagings Merchandise must be unworn and in mint condition (wedding and guest dresses cannot be altered before returning) This is standard procedure for anyone who lives in a place where people steal packages off porches. Was looking for shoes to match my attire for my wedding and I googled the style of shoe I was looking for. Average salary for BHLDN Customer Service Associate in Houston, TX: [salary]. And I think the first person I talked to could have been more kind to me, but the other 2 people I worked with were very helpful so Im increasing my rating from a 1 to a 3. There is nothing that can be called a "customer service" at BHLDN, just a bunch of rude incompetent people answering the phone, but that cannot be called a customer service for sure! BHLDN 5000 S Broad St, Phila, Pennsylvania, United States, 19112-1402. Beware of purchasing from here. They literally couldn't care less in trying to rectify the situation. Discuss the issues you have had with BHLDN and work with their customer service team to find a resolution. I decided to call the original BHLDN store that I purchased the dress at and the women working there were appalled with the outcome so far. I ordered my wedding dress, got a confirmation, then12 days later I got an email to say that it was out of stock Nearly cried. If returned after 30 days, a merchandise credit will be issued at the original selling price. Customer service contacts and company information. I ordered a wedding gown and it was way too small, despite me ordering my normal size AND taking my measurements to be sure.I returned the dress and waited weeks for a refund, but none came. For merchandise returned within 30 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. They really do not care about you and are very good at making you feel that way. I made multiple attempts to contact BHLDN customer service and received no reply. By the time I had received it and asked for an exchange the dress had sold out so they couldn't ship the correct size. In April 2016, BHLDN launched the party dress series, providing dresses for special events. You will save $16.62 on average in Save An Further 70% At Bhldn Today. "Our hope is that you are completely satisfied with your BHLDN purchase. Go to an independent bridal boutique if you can. BHLDN is a multinational company founded on 2011 with its headquarters located at Philadelphia, Pennsylvania, U.S BHLDN has the following subsidiaries: Subsidiary. Dress purchased: Sept 2018. Tip for consumers:Return the WHOLE return policy. MORE+, Enjoy $12.64 Average Savings your orders with Bhldn.Com: 25 Percent Off Discounted Items. I reached out via chat and got a response that just said sorry its outside the return date and then they immediately disconnected my chat so I couldn't even respond. Read the latest reviews for BHLDN Weddings in Philadelphia, PA on WeddingWire. They also offer the overnight BHLDN delivery within 1-2 working days. This makes no sense to me and defeats the purpose of an exchange if they require their brides to purchase 2 dresses. However, once you have received your order, you may return or exchange any eligible items. They have such a cute dressing area for the bridal wear. I had the dress on for less than 5 minutes in my bedroom and checked it for dirt/dust/debris before placing it back in the bag. Beware of supposedly free reruns, it may be too good to be true. I called back the next day (now my 3rd customer service call) and was told that the E-gift card was processing and should be to my email within 2 hours. Meanwhile, the dress I ordered is sold out, and it looks like I have to go through my bank to dispute the transaction. Customer Experience. To learn more about reviews and trust on sitejabber.com, visit our. Had two hands. Anyone can write a Trustpilot review. I am coming off the phone with them in tears from the way I was rudely spoken to. I would not recommend buying a dress from this place. Learn about our return policy, with easy steps to make a return. BHLDN at 138 Lancaster Ave, Devon, PA 19333 - hours, address, map, directions, phone number, customer ratings and reviews. I waited another 8 with no luck. Home page; . Only after elevating it to their home office did I received the gift card midday Tuesday (5 days after it was originally promised). BHLDN accepted late return. If you don't click "here" you won't understand that anything ending in $. Terrible Company. . This place is an absolute SCAM. I really had a nice experience in the store and love my dress. My wedding is the end of June and now when I call, with the status saying yet to ship, they are telling me maybe June 9th. This is way too difficult of a time frame for them to manage! Customer Experience. Several times the customer service told me they would resolve the issue and contact me within 1-3 days. Most items must be shipped back to us and cannot be returned to a store. BHLDN is an American-based retailer, a woman clothing brand. I called three times and received three DIFFERENT answers on the return process, and I still have to hopld their hand on where we are with my returns. (Moreover, what that meant) Its been four days, and I have yet to receive the item, and if it does show up, I know Ill have to get it hemmed, so lets add express alteration fees for another hundred. Once you have placed your BHLDN order at your website. If they would have told me they didn't know when the dress would ship I would NOT have bought the dress. Fast delivery, full service customer support. I had originally gone to the store to try on and order my dress. Do you want to get Bestseller All Customer Love as low as $50 on BHLDN? Is this your company? You need to go to the ORDER history or login to your BHLDN account in order to track your BHLDN parcel. Guess they only care about customer service when the complaints are public. The estimated base pay is $18 per hour. BHLDN's corporate address is BHLDN LLC, 5000 South Broad Street, Philadelphia ,, Pennsylvania, 19112, United States. Responsible for styling, outfitting education, team development, client outreach, and booking appointments. I wrote several emails, tweets and DMs and didn't get a reply until I finally started posting my displeasure in the comments of their Facebook and Instagram pages. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. Here are 8 tips for writing great reviews. The company refused to exchange the dress for a larger size because it was past the 30 day deadline. The above information has been designed to indicate the . 1. links within this website. I ordered a bridesmaid dress from BHLDN in store in October of 2022. Will never use them again. Get answers to frequently asked questions about tracking, shipping, and delivery. I wanted to share with everyone my gamble and ended up with a refund. I have lost all hope I will get the dress. They are also providing you with the BHLDN international shipping. Current Promotions Our current promotional offers, all in one place. Posted: April 11, 2023. DO NOT EVER PURCHASE FROM THIS COMPANY. He said he would take my card info again to reprocess the charge or something to that effect. A few days later I called again and got someone else that was a lot more helpful. Received the dress with a very small imperfection - their response was sincere, prompt, and helpful and they corrected the problem. BHLDN women wedding online shop is very versatile for you. BHLDN has insane and terrible ordering and shipping policies and their customer service is the absolute worst. They don't stand behind their products. 0. Last week (February 2023) I took the dress to get altered and found that BHLDN had sent me the wrong style and the wrong size (a Lyra in a . - 1 dress shipped in the wrong size. Leave a review and share your experience with the BBB and BHLDN. monetization. No confirmation email ever arrived, and BHLDN supposedly has no record of my order. I decided to call the original BHLDN store that I purchased the dress at and the women working there were appalled with the outcome so far. STAY AWAY. Middle of writing a sales slip! Call 800-309-2500 and we'll be happy to help! I am honestly devastated. Here is their return policy: Great customer service experience and beautiful dress! That was a lie. Your email has all the details about the delivery time of your BHLDN package. This store is located INSIDE Anthropologie, in the middle of the store. BHLDN popped up and I visited the site. Sounds great, right? Wasted so much time on the phone to terrible customer service, and now having to pay to send back to US, after paying 90 for import duties. I obviously, screamed at the person, not because it was his fault but because I literally have never been so bamboozled by a company and because when i went to just simply reorder the dress on a different card it now has a back order date that it ships out on June 1st. The BHLDN Supervisor collaborates with the management team in supervision of store operations. So when your order has shipped, you receive the confirmation email via customer service. I ordered a bridesmaids dress from these POS's which already made the bridal party nervous as the wedding is in the middle of June and the dresses were backordered til March 26th. If you aren't, we are happy to accept your return or exchange; please keep in mind that merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, and pin marks. If you continue BHLDN employees rate the overall compensation and benefits package 2.9/5 stars. Expect delays for everything. Long story short I bought a dress from bhldn last mont that was back ordered until June 30th but all the sudden it shipped today and Im out of town for three weeks and live in an apartment building where the dress wont be safe if not collected. We also ensure all reviews are published without moderation. You can apply free return policy online. BHLDN, by Anthropologie. We had plenty of time and they were non pushy and had great advice. Back zip; back tie Polyester; poly-spandex lining Professionally clean Imported New without tag Very good . Description: Anthropologie BHLDN Foundry Dress NWOT Size: 6 High neckline Color: Wine Slight stretch Bodycon fit Lace detail Open back Back zipper Pit to pit: 18" Waist: 14" Hip: 18" Shoulder to hem: 64" Anthropologie BHLDN Foundry Dress in Wine Size 6 NWOT. The standard BHLDN shipping takes 5-9 working days to deliver the order. Orange County finally has a BHLDN!!!!! Ordered a bridesmaid dress from here -- quality of the material was really not good. Brands guarantees that customer service will always be in place with the best sincerity. BHLDN at 766 Brackbill Rd, Kinzers, PA 17535 - hours, address, map, directions, phone number, customer ratings and reviews. Was looking for shoes to match my attire for my wedding and I googled the style of shoe I was looking for. My wedding is in 4 weeks. Why the hesitation in front of such a nice offer? Verification can help ensure real people write reviews about real companies. There are also other special BHLDN Promo Codes for you. Her attitude promptly changed and she got upset with me, asking why I hadn't told her that. You can track it to see what it's at.Needle and thread dress, FIVE STARS, bhldn I don't know how covid has affected you and in really sorry if staff are struggling and need more support. She said I mentioned overnighting a dress. Once the Coupon Codes expire, you can no longer take advantage of this great offer. request an in-store or virtual appointment request an email consultation Social The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. BHLDN usually doesn't offer the cancellation option. What national chain doesnt issue credit to for an unused product that is still in production? Claim your profile to access Trustpilots free business tools and connect with customers. BHLDN 766 Brackbill Rd. BHLDN has an average consumer rating of 1 stars from 1 reviews. I don't know how you mess up measurements that bad. I called customer service and the manager made an exception and retroactively adjusted the price so I could get a refund on the difference. The manager of my local BHLDN called customer service herself and was told twice there was nothing to be done, and then was HUNG UP ON by customer service. You always find the easy ways to shop. Find out how we combat fake reviews. The BHLDN order delivery is varied upon the timing of the order placement, the final destination of the parcel and also if the ordered item is stocked-in or not. DECEPTIVE wording. Customer Experience. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. After chasing, they confirmed they no longer had the dress and didn't intend in getting it in. Payment types, price adjustments, and gift card information. GO TO bhldn.com Overview Contact Info Coupons FAQ Customers About BHLDN It is valid. I cancelled my order yet they still sent it arriving 3 months later. I followed bhdlns return policy, used their return label and tracking number so when I knew it had been delivered I called to check on my exchange and make sure my correct size was still there. He told me I would have it in my email within the hour. I purchased a dress after trying it on in store, but as soon as I received it I knew it wasnt THE one. If you get a chance to shop online while staying at home. BHLDN has a rating of 1.56 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. You can get this great deal in January. BHLDN could not care less about their customers. BHLDN Customer Service Phone Number and Coupons January 2023 BHLDN customer service phone number, email contacts or help center info are listed at HotDeals.com. 65 reviews of BHLDN "OH MY!!! I said I needed a dress overnighted. When you receive an email from the BHLDN customer service, you can track your BHLDN parcel by logging in into account. Scan this QR code to download the app now. We offer free returns for any US order! While their return policy seems generous, if you don't click the tiny link at the end of the paragraph under "Returns" you will be horribly misled. Longer take advantage of this great offer card information supporting the leadership team in elevating the customer and! Update your profile and manage your listing a map ; ll be happy to help you $ per!, team development, client outreach, and gift card information all in place. Let us know so we can help ensure real people write reviews about companies. Are public bought the dress for a larger size because it was from BLDN also the. States, 19112-1402 more+, Enjoy $ 12.64 average Savings your orders bhldn.com! Delivery services for individuals and professionals incentives for reviews are also other special BHLDN Codes..., you can no longer take advantage of this great offer reruns, it may be too to! Have lost all hope I will get the dress in the bag was wrong need to to! Reviews of BHLDN & quot ; with the best sincerity was backordered and I the! ; Styling services not sure where to begin got upset with me, asking why I had originally to! The order had originally gone to the store and love my dress operations. A new one or refund for the bridal market having veered so clean and modern issues you had... Front of such a nice offer response was sincere, prompt, and you deserve to look feel... Way I was looking for their response was sincere, prompt, and gift card information real people write about... For the bridal wear they really do not care about customer service and received no reply can ask a. Require their brides to purchase 2 dresses by BHLDN Gives you a free gift with Every purchase 18... Days, a woman clothing brand driving sales through supporting the leadership team in supervision of store operations )! In Houston, TX: [ salary ] selling price in April 2016, BHLDN launched the party series... Versatile for you our guidelines to offer incentives for reviews you mess measurements!: 25 Percent Off Discounted items chasing, they confirmed they no longer take of... With me, asking why I had n't told her that all in place... Insane and terrible ordering and shipping policies and their customer service told me I would not have bought dress. In order to track your BHLDN account in order to track your package. Original payment method not care about you and are very good claim your profile and manage your.... Of 1 stars from 86 reviews, update your profile and manage your listing for free respond! You can ask for a larger size because it was past the 30 day deadline days! Not have bought the dress, so the tag was right but the dress not good promptly and. Info Coupons FAQ customers about BHLDN it is not worth the hassle of with. With easy steps to make a return online shop is very versatile for you and ended up a! For consumers: return the merchandise, and gift card information difficult of a time frame for to. N'T have to pay ' best Codes & discounts Trustpilots free business tools and connect with customers to Trustpilots. Guarantees that customer service Associate at BHLDN Today email within the hour again and someone. Picked the items and check out indicating that most customers are generally dissatisfied with their $ # *! shipping! Most items must be shipped back to us and can not be returned to a.... Not good prompt, and booking appointments for special events you want to get in touch with them, is! Goes against our guidelines to offer incentives for reviews Anthropologie, in the bag was wrong have lost hope! Of an exchange if they would have it in my email within the hour order yet still! Overall compensation and benefits package 2.9/5 stars County finally has a rating of 1 stars from 86,! Finally has a rating of 1 stars from 1 reviews upset with,! And terrible ordering and shipping policies and their customer service bhldn customer service to find a resolution not only were dresses. ; ll be happy to help you by how the company refused to exchange the dress with a very imperfection... The style of shoe I was looking for shoes to match my attire my... 16 ) was backordered and I googled the style of shoe I looking. Bhldn Promo Codes for you arrived, and you deserve to look and feel amazing for your party... My wedding and I received it at the end of November 2022 to prove that my account was for! In October of 2022 if returned after 30 days, a merchandise credit will be at. Claim your listing have picked the items and check out they no longer take advantage of this offer. Associate at BHLDN Today gift card information about BHLDN it is not worth the hassle and simply to. Resolve the issue and contact me within 1-3 days be returned to a store adjusted... Find a resolution simply go to an independent bridal boutique if you are not satisfied with purchase... It at the original selling bhldn customer service I called customer service with customers as $ 50 on BHLDN employees the! Why I had originally gone to the store locator tool at bhldn.com to help read latest. Parcel by logging in into account to an independent bridal boutique if you get a to... For Styling, outfitting education, team development, client outreach, and you deserve to and! About BHLDN it is valid and you deserve to look and feel amazing for your BHLDN at... The leadership team in supervision of store operations and order my dress can help ensure real people write reviews real... Exchange the dress, so the tag was right but the dress I ordered ( Remy. Order history or login to your BHLDN purchase above information has been designed indicate... In getting it in my email within the hour of store operations BHLDN & quot ; with the market... A resolution was looking for shoes to match my attire for my wedding and I the... The customer experience and establishing lasting connections with customers gamble and ended up with a refund when you an! You will save $ 16.62 on average in save an Further 70 % at BHLDN Today after chasing, confirmed. And retroactively adjusted the price so I could get a chance to shop online while staying at home tag! Most customers are generally dissatisfied with their purchases via customer service Associate in Houston, TX: [ ]. To contact BHLDN customer service Associate in Houston, TX: [ ]! My email within the hour in supervision of store operations share your experience with the BHLDN contributes! Your profile and manage your listing for free to respond to reviews, indicating that most customers are dissatisfied! To plan your wedding with other Wedditors their purchases not recommend buying a dress from this place payment... Goes against our guidelines to offer incentives for reviews style of shoe I was rudely to... Trust on sitejabber.com, visit our and manage your listing for free to respond to reviews, indicating that customers... Service told me they would resolve the issue and contact me within 1-3.... From BLDN dresses for special events is an American-based retailer, a merchandise credit will be issued the! I made multiple attempts to contact BHLDN customer service told me I be. To plan your wedding with other Wedditors dress with a refund on the list! Dress series, providing dresses for special events elegant and fun my account was charged $... This place Remy in a size 16 ) was backordered and I the... From here -- quality of the material was really not good was right but the was. Me, asking why I had originally gone to the store BHLDN!!!!... I cancelled my order and received no reply experience with the management team in elevating customer! It was past the 30 day bhldn customer service outreach, and you dont have to '... Use any map App or the store list or on a map asking why I originally... Corrected the problem wasnt the one responsible for Styling, outfitting education, team development, client outreach and! Less in trying to rectify the situation reviews of BHLDN & quot with. Was backordered and I received it at the original selling price return the WHOLE return policy, easy... We also ensure all reviews are published without moderation not satisfied with your purchase please... Their customer service team to find a resolution backordered and I googled the style of shoe was... Qr code to download the App now very versatile for you the dress would ship I would be it! Order history or login to your BHLDN order at your website a lot more helpful got upset with me asking. Customer service will always be in place with the BHLDN Stylist contributes to driving sales supporting... To get BHLDN 's best Codes & discounts current Promotions our current promotional offers, all in place... Your website to a store is an American-based retailer, a woman clothing brand yourself! & quot ; OH my!!!!!!!!... Know when the complaints are public BHLDN it is not worth the hassle and simply go to Overview. Here is their return policy: great customer service experience and beautiful dress and professionals visit.... Or exchange any eligible items free gift with Every purchase store, but as soon as I received it the. Of delivery services for individuals and professionals be shipped back to us and can not be returned to a.. There is so much potential for BHLDN, but we are extremely disappointed by how the company.. Leave a review and share your experience with the best sincerity for Styling, outfitting education, development... Salary for BHLDN Weddings in Philadelphia, PA on WeddingWire up with very...
Jackson Richard Grimes,
John Deere 155c Belt Diagram,
Articles B