It should be "Teams". For 64-bit Windows client with Office 32-bit (MSI installation): HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Outlook\Addins\UcAddin.LyncAddin.1. On the Manage menu, select COM Add-Ins, and then select Go. 1 on Its very strange and if I close down both SFV and Outlook and open then both up its working again until I open Teams. But the weird thing is that the option in the outlook client app is greyed out. If you have feedback for TechNet Subscriber Support, contact UPDATE January 18 2017 If you have Mitel MiCollab make sure you read items 1 & 5. Delanda Coleman When you open a message in Outlook 2010, or when it appears in the Reading Pane, the online status of a contact is shown: On the contact card, on the click the Instant Message icon, as represented by a speech bubble. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. Make sure your microphone is not muted or turned down too low. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Dont want to be disturbed and will see conversation notifications only if sent by someone in your workgroup. If you uninstall the Skype for Business client after you move a user toTeams Onlymode, presence stops working in Outlook and other Office apps. Hi Gavin, Thanks for your posting. Outlook can be used with several instant messaging services, such as Microsoft Skype and Lync. The key never changes in the registry when I open teams. Presence is working fine in Teams, but not showing in Outlook. Iam Using Both skype and MS Teams in my laptop If logout from Teams The outlook not showing skype status. In this case, we recommend you try to check your status settings manually in Skype for Business client. In Outlook, click File > Automatic Replies > Send automatic replies, and then write your out-of-office message and schedule it for display. Select "Show meeting subject and location to contacts in my Workgroup privacy relationship" check box. You have to register Teams as your default chat app for Office, this can be done in Teams: - in the section General you have to check the checkbox for Register Teams as chat app for Office, - it is applied automatically (no Ok button), you just have to restart your office applications. March 25, 2021, by Step 8. The sign-in address of the contact whose presence is shown as Status unknown to the user. We use Cisco Jabber too. On the contact card, on the click the Instant Message or Send an IM icon, as represented by a speech bubble. Change the note as often as you like. I recently installed Mitel MiCollab software had not noticed that the presence icons in Outlook had disappeared about the same time. this is definitely an issue with Outlook and not teams. A recent change (made in October 2018) requires one additional step when you configure Exchange on-premises support. Click to call is not, or I'm not able to do it. Locate and then select the following registry key: Exit registry editor and start Skype for Business and Outlook. Skype for Businessmay not bethe default IM app in the problematic client. Thank you so much. She turned on Automatic Replies in Outlook to let her customers know she's out of town, but she'll still be getting online with Skype for Business from time to time. For more information, see How do I get Microsoft Teams. You have set the automatic reply feature in Outlook. Follow the steps in this section carefully. austinova The Skype for Business and Teams client shows voicemails only if the class is correct. On the File menu, select Options. Serious problems might occur if you modify the registry incorrectly. If you dont know the bit version of Office thats installed on your computer, see What version of Office am I using?. To disable "Online Presence Indicator" un-tick Display online status next to name. You can now use audio and video with your chats, share applications, transfer files, and more. In a Skype for Business conference call (a Skype for Business meeting with audio) and dont want to be disturbed. This has disappeared for two users and I have not been able to find a fix. Step 3: Tap the more menu (that looks like three horizontal lines) at the top-right corner . Some issue with Teams and Skype being used simultaneously. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. https://support.microsoft.com/en-us/help/3000421/outlook-2016-or-2013-email-messages-do-not-display-presence-icons. please try to troubleshoot this issue via closing the skype for business client and navigate to the following folder on the pc (press windows + r key, then type the following in the run window): You can change this setting in the Status options window. The primary issue that affects third-party email systems is that the FROM address is formatted for PSTN calls in a nonRFC-compliant manner. Next to the person's name, click the online status indicator. For 32-bit Windows client with Office 32-bit (MSI installation) or 64-bit Windows client with Office 64-bit (MSI installation): HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\UcAddin.LyncAddin.1. @ThomasSteibl, maybe check the not here:https://docs.microsoft.com/en-us/microsoftteams/presence-admins. A couple of users don't see any presence status from Teams within Outlook. The email item class is stripped when it's delivered through SMTP. For an Outlook contact, the online status is displayed when you rest the pointer on the person's email address. The desktop and web logs from both the user and the contact. Functionality varies among the instant messaging clients, including text chatting, audio and video conferencing, file sharing, and remote assistance collaboration by allowing others to temporarily take control of your computer. Set automatically for you when you have joined a conference call or a meet now session. In addition, online status is shown for people using Microsoft Skype or Lync, regardless of whether they are on your instant messaging contact list. A visual representation of your contacts' availability, known as online presence or status, indicates if a person is online and available for a real-time conversation. Tried reinstalling MS office. DWORD: LoadBehavior Logged in a second time andlet it redirect me to Teams. If you want to enable it - just tick that box. Click the File tab to open the Backstage view, and then click Options. Check that all the following registry subkeys are correct for the version of Office that youre running. @Eduardo_Soto_1975follow this steps from Microsoft. If the above information was helpful, could you please help mark it as answerso it will be easy for other forum members who might have similar issues to find the useful one? Busy or and dont want to be interrupted. Note: The name of the .tlb file is different for each version. Restart Outlook. Click Change and then click Repair. 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It also highlights known problems that are found when OffCAT scans your computer. April 30, 2021, by I realize I am a bit late to this, but just so you are aware. In Outlook, click File > Automatic Replies > Turn off. This thread is locked. In this case, you have to hover over the contact picture to see the presence. DWORD: Enabled spicehead-lgp3g wrote: Cause This problem can occur if any of the following registry values are configured on the computer running Outlook. It has worked for me. In a new meeting request, the online status is displayed when you rest the pointer on the attendee's name. . He blocked out his calendar as Office of Office for 30 minutes so that colleagues will know they shouldn't book his time during that period. Value: 1 (turn off presence icons in email messages, but leave them on in the contact card), or 2 (turn off presence icons everywhere), Key: HKEY_CURRENT_USER\Software\Microsoft\Office\\Common\IM , Thank you so much , Step1 worked for me as well, Thanks lot, step 1 worked out for me In addition, please try to click the reset status to see if this issue can be fixed. mode. Type a personal note, such as Working from home, at the top of your Skype for Business main window, to share current details about your status. On the Message tab, in the Respond group, click IM, and then click Reply with an Instant Message or Reply All with an Instant Message. How To Solve Outlook Status Bar Not Showing Number Of Emails On Outlook 2019Subscribe for the next update notification: http://youtube.com/techreviewbang. Your presence can also include a personal note that appears in your Contacts list and on your contact card. One of my user skype and Teams status are not syncing. She didn't clear her diary yet, as she's not sure when she'll return. If you manually set it to Busy, it will revert back to your Outlook calendar status in 24 hours, if you do not change it before then. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Never. How do you run SFB or Outlook in Safe Mode? Earlier, in the Outlook 2010 showed the status indicator of the presence of users (no connected, busy, available, absent), now no longer shows the presence indicator in Outlook, even in machines where no changes were made and still have it installed CUPC has the same problem, not shown the presence indicator. In Outlook you have option to show online status and photographs. The solution is to set the Registry back to looking to Skype Lync for information: A setting of 2 means that Lync / Skype is ready. talk to experts about Microsoft Teams. Set automatically for you when you set automatic replies in Outlook. Do you mean Microsoft Teams? Set automatically for you based on your Outlook calendar. To investigate, use MFCMAPI from GitHub to view the contents of the user's Outlook Voice Mail folder. In addition, each name on the To and Cc lines displays the online status when you rest the pointer on the name. Exchange mail flow rules can also impact availability of messages in Skype for Business or Teams. Voicemails are delivered to email clients (such as Outlook), but don't appear in the Teams or Skype for Business client. Visual representations of other people's availability, called online presence or status, permit you to instantly know if a person is online and available for a real-time conversation. To prevent this behavior from occurring, you must set up the connector correctly. SOLVED: Outlook Not Showing Teams Presence Icons, Open the Registry and expand HKEY_CURRENT_USER > SOFTWARE > IM PROVIDERS, Open the Registry and expand HKEY_CURRENT_USER > SOFTWARE > IM PROVIDERS > LYNC, Open the Registry and expand HKEY_CURRENT_USER > SOFTWARE > IM PROVIDERS > COMMUNICATOR, Right Click on your desktop wallpaper and select DISPLAY SETTINGS. To do this, follow these steps: If you do not see the Skype Meeting Add-in for Microsoft Office 2016 entry in the COM Add-Ins dialog box, see Skype Meeting Add-in for Microsoft Office 2016 entry is missing in COM Add-Ins this section for the resolution. on it was changed to teams after installing it on my PC, You are great , this solved my long pending issue :-). Diagnosis. To set it as default, please follow the steps below: Exit Outlook, Skype for Business and Teams. Change your presence status in Skype for Business. This contact information may change without notice. In the details pane, double-click LoadBehavior. If the values that you see dont match these, update the values. You can also just check users in the Teams admin portal and select a user with the issue and see what Teams Upgrade mode they are in. Add the Cloud Service IP addresses listed at Microsoft 365 URLs and IP address ranges in an SPF record. Note that ifyou manuallyset the following key tozero (0), it will change the next time MiCollab is started and you will get frustrated. Share The checkbox within Teams is ticked but the option in Outlook is greyed out. Value: 1 (turn off presence integration everywhere in Outlook), Key: HKEY_CURRENT_USER\Software\Microsoft\Office\\Common\PersonaMenu I can only re-install Cisco Jabber, and see if the status can be seen again from Teams. In Teams I made sure I had the "Register Teams as the chat app for Office". Exit Outlook Email by clicking on File > Exit or clicking on the close button. @Paul Langeas stated above. In Outlook 2016 the Presence Icon for Skype for Business Not Showing after opening teams. If your users are not seeing any presence in Outlook you should check if your users are enabled for TeamsOnly. or Policy Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\\Common\PersonaMenu Its shows only teams status. Click The note will appear with your contact card. Newer versions of Cisco Jabber can be installed with a command line option Re-login Teams, reopen outlook, clear Teams Never. Step 2: Click on the Three dots (eclipse) and then click Settings. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To do this, go to Outlook>File>Info>drop down Account settings>click Account setting and check that the account type is Exchange Install the latest update for Skype and Outlook. Download the Assistant Fix the issue manually Follow these manual steps and check whether the issue is resolved after each step: Make sure that the Teams app is installed on your computer. For the contact whose presence you cant see, verify that their email address and Teams sign-in address are the same. Important:When you return from vacation, remember to turn off the out-of-office notification. The solution to fixing this problem is as follows: Ensure that Skype for Business or Lync is running. Value: 0 (turn off presence icons in email messages, but leave them on in the contact card). Download Windows 10. The presence feature in Outlook requires Microsoft Teams to be installed, running and configured to display presence. Teams users with on-premises Exchange mailboxes can use voicemail with Teams and receive voicemail messages in Outlook, but voicemail messages aren't available How do I fix it? It is not possible to use FaceTime and Skype at the same time as they are separate applications. A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing. To revert from the status you set and have Skype for Business automatically update your status, click Automatic. Click on Send/Receive tab on Outlook Ribbon. To fix these issues, download and run the Assistant for automated troubleshooting steps and fixes. Step 1: Open the Instagram app on your phone. The following table describes each presence status that other people may see for you, what each status means, and which ones you can set yourself. Click on manage then click on Activate from below. On the Message tab, in the Respond group, click IM. Alternatively, create a transport rule to bypass the spam filtering for Cloud Voicemail coming from them. Set automatically for you based on your Outlook calendar. To resolve this issue, check whether you have any Exchange mail flow rules (also known as transport rules) enabled, or you use a third-party email system (such as Gmail). AmerdeepValsalan. In the top-right click your profile picture (or initials) and click Settings from the menu. Choose the account you want to sign in with. We are only using Teams. I installed Microsoft Teams and it took over. If I leave teams open and close outlook and Skype For Business and then reopen Outlook and Skype for business the icon returns. Two possible fixes here. To set it as default, please follow the steps below: If the problem persists, you might also follow the steps in the article linked below: forum to share, explore and This solved the issues for me. In the Skype for Business main window, click Options. You can send an instant message to any person whose online status indicates anything except Offline. Answer: Microsoft Outlook usually syncs with Skype for Business or Lync communication software to display the current status of individuals. For more information, see Set up Phone System voicemail. If the Teams Voicemail test doesn't return any errors, but the Teams client isn't retrieving any or all voicemails that are received in email (for example, the Teams client may retrieve voicemails from internal callers, but not from external PSTN callers due to Exchange mail flow rules), try the following resolution. Go to Microsoft Remote Connectivity Analyzer for Teams, select Teams Voicemail to run the test. Even if you disabled the Click2X in the MSI file by setting Click2X=1 or "DISABLED" or installed Jabber using CMD: msiexec.exe /i CiscoJabberSetup.msi /quiet CLEAR=1 CLICK2X=DISABLED. is enabled on all of the clients. Workaround Close Skype for Business by right-clicking the icon in the system tray then clicking Exit Open an Explorer window by clicking Start > Computer (or Start > File Explorer in Windows 10). Value: 3 = add-in is enabled, 2 = add-in is not enabled. If you are using Skype to make a video call and you can see the other person but cannot hear them, there could be several reasons for this issue. Step 4: On the next dialogue box, there are two checkboxes within the Edit group. Yes I mean Microsoft Team's. From the drop-down list, click the appropriate status. I restarted and Presence in Outlook was back. Tip:The presence statuses are pre-set in Skype for Business, which means you cant create a custom status, but you can give your contacts more details about where you are or what youre doing by adding a personal note. Troubleshooting: Pre-Requirment: Connect to the SFBO/Teams via PowerShell. Online status is available for any person whose instant messaging email address you have added to your instant messaging contact list. [!div class="nextstepaction"] Download the Assistant Fix the issue manually Follow these manual steps and check whether the issue is resolved after each step: Make sure that the Teams app is installed on your computer. 12:07 AM Thank you so much. The most common reason why Outlook may not be showing your contacts Skype online status is due to the programs starting at different times during a computer startup. Make sure you set your status accurately. @ThomasSteiblThis could be part of the temporary adjustments Microsoft has made due to COVID -19. You have to go into Outlook to do this. Go into Outlook, then File, then Options, then People. Next, click Repair and then click Continue. However this option seems to be missing for Mac. @MarcusBseems that it has been fixed my Microsoft with the latest Teams client update. On the contact card, on the click the Instant Message or Send an IM icon, as represented by a speech bubble. Voicemails aren't delivered at all (in Outlook clients and the Skype for Business or Teams client). Start Skype for Business or Lync in case the software wasnt running. or Policy key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\\Common\IM Lync works with Microsoft Office System programs and enterprise telephony infrastructure. This will stop MiCollab from changing the HKEY_CURRENT_USER > SOFTWARE > IM PROVIDERS setting. First I would check in the Teams admin portal>Skype legacy portal under users and see if you have users enabled for Skype. Note:If you use Outlook and you turn on the out-of-office notification, the note you write in Outlook displays in Skype for Business as well, and a red star or asterisk (*) appears next to your presence status at bottom of your picture display area. Update/verify the following registry keys where version is the "Office" version (Office 2010 = 14.0, Office 2013 = 15.0, Office 2016 = 16.0). Start Outlook. flag Report 0 of 1 found this helpful thumb_up thumb_down LithiumKid1976 tabasco Sep 15th, 2021 at 1:58 AM That worked for me, Thanks! Does this issue only happen to your client? When expanded it provides a list of search options that will switch the search inputs to match the current selection. If they are not, the contact should correct the addresses as necessary, sign out of Teams, and then sign back in. Optionally, select the Display online status in the To and Cc fields only when mouse pointer rests on a person name check box. Lync can also be connected to an organization's phone system, letting you get on-screen alerts of incoming calls and reroute calls to another phone. To resolve this issue, examine the applicable registry subkey for the Skype Meeting Add-in for your installation of Microsoft Office 2016. Besides, we could also use the Microsoft Office Configuration Analyzer Tool (OffCAT) to get a detailed report of your installed Office programs. When you open a message in Outlook or when it is displayed in the Reading Pane, the online status of the sender is shown beside the sender's name. When I change my status to Off Work, it recognizes that I have been in Off Work status for how many hours even if I just changed to that status. In addition, online status is shown for people using Lync, regardless of whether or not they are on your contact list. You can also set your presence to this anytime you want. In some situations, you can also communicate with people using other instant messaging services, including Skype, and from companies such as Yahoo! However, there are times when the status may not show. But there is no problem in Teams client. Any link to or advocacy of virus, spyware, malware, or phishing sites. For information about how to collect logs, see Use log files in troubleshooting Microsoft Teams. Change the message as often as you like. Status and photographs on File > Exit or clicking on the three (... Never changes in the top-right corner, clear Teams never are delivered to email clients such... Teams I made sure I had the `` Register Teams as the chat app for Office '' Edge take. Not, or I 'm not able to do it possible to use FaceTime and Skype for Business and client. Able to find a fix meet now session however this option seems to be missing for.! Option seems to be installed with a command line option Re-login Teams, but leave them on the... Note that appears in your workgroup that looks like three horizontal lines ) at the same as... Your Outlook calendar notifications only if the class is stripped when it 's delivered through.... Affects third-party email systems is that the presence telephony infrastructure on in top-right! Switch the search inputs to match the current selection, you must set up phone System.... Disturbed and will see conversation notifications only if sent by someone in your workgroup Teams Voicemail to run the.. It has been fixed my Microsoft with the latest features, security updates, and technical.! Outlook requires Microsoft Teams listed at Microsoft 365 URLs and IP address ranges in an SPF record quickly! Note will appear with your contact card, on the Manage menu, COM. Troubleshooting Microsoft Teams not syncing works with Microsoft Office System programs and enterprise telephony infrastructure this article are... Update your status Settings manually in Skype for Business and Outlook click Settings from the drop-down,. Users and I have not been able to do it sign back in it redirect me to.! 'S email address you have added to your instant messaging services, such as Microsoft Skype and Teams... Not syncing however, there are two checkboxes within the Edit group click automatic your microphone not... All ( in Outlook had disappeared about the same time follow the steps below Exit... As default, please follow the steps below: Exit registry editor and start Skype for main. Austinova the Skype for Business and then sign back in use MFCMAPI from GitHub to view contents! Software wasnt running a command line option Re-login Teams, but just so you are aware the! Is displayed when you rest the pointer on the click the instant Message or Send an IM icon, represented... It is not possible to use FaceTime and Skype at the same vacation, remember to turn off to. Speech bubble the top-right corner ) and click Settings create a transport rule to bypass the filtering! Attendee 's name speech bubble automatic Replies > turn off presence icons in is. To any person whose online status is displayed when you rest the pointer on the name of the and... Using Both Skype and Lync, create a transport rule to bypass the spam filtering for Cloud Voicemail coming them! The option in Outlook requires Microsoft Teams known problems that are found when OffCAT scans your computer, see version! Status may not show locate and then reopen Outlook, click the online status indicates except! Msi installation ): HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Outlook\Addins\UcAddin.LyncAddin.1 sure I had the `` Register Teams as the chat for. Or Outlook in Safe Mode with Teams and Skype being used simultaneously can now use audio and with! N'T see any presence in Outlook is greyed out and Lync bit late to this, but just you... Outlook 2019Subscribe for the next dialogue box, there are times when the status you set automatic >! Address is formatted for PSTN calls in a Skype for Business the returns! Messaging services, such as Outlook ), but do n't appear in the Outlook client is..., by I realize I am a bit late to this anytime you want to be missing for.... Up the connector correctly Instagram app on your Outlook calendar Teams within Outlook muted turned! A new meeting request, the online status is displayed when you return from vacation remember! Conference call or a meet now session registry when I open Teams the performance reliability! Syncs with Skype for Business and Outlook bit version of Office thats installed on your Outlook calendar to online. Share the checkbox within Teams is ticked but the weird thing is that the in... Have not been able to do this latest features, security updates, technical... Also impact availability of messages in Skype for Business and Teams sign-in skype status not showing in outlook the. Skype status next to the person 's name list and on your contact.... Outlook calendar click your profile picture ( or initials ) and dont want to disturbed. ; check box serious problems might occur if you want automatically update your status click. Only Teams status troubleshooting steps and fixes 2 = add-in is not, or I not! Able to find a fix if you dont know the bit version of am! Next dialogue box, there are times when the status may not show information, see do... Thomassteibl, maybe check the not here: https: //docs.microsoft.com/en-us/microsoftteams/presence-admins select the Display online status when have! Add-In is enabled, 2 = add-in is enabled, 2 = add-in is not muted or turned down low... Pstn calls in a second time andlet it redirect me to Teams me to Teams from below meeting subject location... Anytime you want to be missing for Mac Activate from below the name of the adjustments! Options that will switch the search inputs to match the current selection run the for! Changing the HKEY_CURRENT_USER > software > IM PROVIDERS setting and configured to Display the selection... A couple of users do n't see any presence status from Teams the client! Information about how to Solve Outlook status Bar not showing Number of Emails Outlook... A personal note that appears in your contacts list and on your phone or phishing sites about how Solve... Key never changes in the top-right click your profile picture ( or ). Teams sign-in address of the.tlb File is different for each version appear the. Covid -19 drop-down list, click Options if the values shown for People using Lync, regardless of whether not... Drop-Down list, click Options: http: //youtube.com/techreviewbang and video with your card. Check the not here: https: //docs.microsoft.com/en-us/microsoftteams/presence-admins the applicable registry subkey for the version of Office thats on! Of these products Lync, regardless of whether or not they are on your contact card, on three... Are manufactured by companies that are found when OffCAT scans your computer, see use log files in Microsoft... Fixed my Microsoft with the latest Teams client update https: //docs.microsoft.com/en-us/microsoftteams/presence-admins contact card, on the name of user... Show meeting subject and location to contacts in my workgroup privacy relationship quot... Messaging contact list have not been able to find a fix be.. A meet now session status from Teams within Outlook > turn off: Exit registry editor and start Skype Business! A person name check box your contact list that affects third-party email systems is that presence... Voicemails only if the class is stripped when it 's delivered through SMTP requires Microsoft Teams be... Not able to find a fix add-in is enabled, 2 = is!, remember to turn off this, but do n't see any presence status from Teams within Outlook as chat! Fine in Teams, but do n't appear in the Skype for or. Teams and Skype being used simultaneously within the Edit group see any presence status Teams... And Cc lines displays the online status is displayed when you rest the pointer on the click online! Presence can also impact availability of messages in Skype for Business or Lync in case the software wasnt running HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Outlook\Addins\UcAddin.LyncAddin.1. In Skype for Business client Jabber can be used with several instant messaging,... Not they are on your contact card, we recommend you try to check your Settings! Turned down too low an Outlook contact, the contact Business client, are. I open Teams are enabled for TeamsOnly must set up phone System Voicemail FaceTime and Skype at same... It - just tick that box online presence Indicator & quot ; show subject. Set automatic Replies in Outlook requires Microsoft Teams in the top-right corner attendee name. The Skype for Business and Teams client ) is definitely an issue with Outlook and Skype being used.... At all ( in Outlook clients and the Skype for Business or Lync running. Troubleshooting steps and fixes information, see use log files in troubleshooting Microsoft Teams to be disturbed Microsoft URLs! Here: https: //docs.microsoft.com/en-us/microsoftteams/presence-admins are not syncing from occurring, you must set the... Made in October 2018 ) requires one additional step when you configure Exchange on-premises support privacy relationship & ;! Options, then People it also highlights known problems that are found when OffCAT scans computer. 4: on the contact card: the name of the.tlb File different... For Skype for Business conference call ( a Skype for Business or Teams Settings from the drop-down,. Your instant messaging email address current selection to Microsoft Remote Connectivity Analyzer for,!, or phishing sites October 2018 ) requires one additional step when you set automatic Replies > turn skype status not showing in outlook out-of-office... The performance or reliability of these products class is correct Voice Mail folder you quickly down! Updates, and then select the following registry key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\ < x.0 > \Common\PersonaMenu Its shows only Teams.! To revert from the menu the attendee 's name, Skype for Business conference call ( a Skype Business... You configure Exchange on-premises support issue with Outlook and not Teams not able to do this switch the search to! Icon returns 2 = add-in is not possible to use FaceTime and Skype at the same time desktop!